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Frequently Asked QuestionsPrint

FAQ - General InformationGeneral Information

  • No.  Only students with a set accommodation in TIDE can use the print on demand feature during a test.  All accommodations require an IEP/504 plan for the student.  Print on demand is not an accommodation that is accessible to the general student population and should not be used as a way to take a test on paper.  For more information please see the Usability, Accessibility, and Accommodations Guidelines.

  • No. Students can use the secure browser; however, students can also use recent versions of the Mozilla Firefox, Internet Explorer, Chrome or Safari browsers to take the practice or training tests, or they can use the native browsers built into iPads and Android tablets. 

  • TDS stands for “Test Delivery System”. It is the online testing system that will be used for the practice tests, training tests, optional interim assessments and the summative assessments.

  • The portal acts as the gateway to all your assessment systems and provides resources to help students, families, and educators prepare for the administration of the New Hampshire Statewide Assessments in Mathematics, English Language Arts/Literacy and Science.

  • Outside the testing window, Help Desk hours are M-F 7:00 a.m. until 4:00 p.m EST

    During the testing window, Help Desk hours are M-F 7:00 a.m. until 7:00 p.m. EST

FAQ - Computer Adaptive Testing (CAT)Computer Adaptive Testing (CAT)

  • Computer adaptive tests use an algorithm to adjust the difficulty of questions throughout the assessment, based on student responses. For example, a student who answers a question correctly will receive a more challenging item, while an incorrect answer generates an easier question. By adapting to the student as the assessment is taking place, these assessments present an individually tailored set of questions to each student and can quickly identify which skills students have mastered.

  • Each student's test must meet the requirements of the test blueprint.  The blueprint specifies the content areas and types of questions that will appear on the test.  For example, if the test blueprint requires that each student receive two questions about adding fractions, the adaptive software will select two questions from a group of perhaps a dozen that assess the ability to add fractions.

  • The test blueprint describes the content that will be covered on the assessment.  The New Hampshire Statewide Assessment test blueprint ensures that the full range of knowledge and skills in the New Hamspshire Statewide Assessment Standards will be assessed.  In addition, the test blueprint specifies the number and types of questions associated with each section of the assessment.  

  • The adaptive software is configured to select only from grade-level questions for approximately the first two-thirds of the test. At that point, if the estimate of the student’s achievement level is clearly at the lowest (or highest) level, the question pool is expanded to include (as needed) questions either from below (or above) the student’s grade level. Before being
    used, out-of-grade questions are screened to make sure they are instructionally and developmentally appropriate. Questions will not exceed or be below two grade-levels from the designated testing grade.

  • This is the nature of the CAT.  Students will have a slight variation in the number of questions they are presented based on the customized, adaptive test.

FAQ - Students and FamiliesStudents and Families

  • No. Students can use the secure browser; however, students can also use recent versions of the Mozilla Firefox, Internet Explorer, Chrome or Safari browsers to take the practice or training tests, or they can use the native browsers built into iPads and Android tablets. 

  • TDS stands for “Test Delivery System”. It is the online testing system that will be used for the practice tests, training tests, optional interim assessments and the summative assessments.

FAQ - TechnologyTechnology

  • AIR intends to support a new version of a currently supported operating system within 90 days of official release (except Chromebooks). Updated secure browsers may need to be downloaded as new updates are made to supported operating systems. AIR aims to complete testing within the 90 days, however AIR cannot guarantee support until all security requirements are met.

    Note: To ensure compatibility with the secure browser, AIR recommends turning off the auto-update features on devices and operating systems used for online testing. Please refer to the portal for announcements on upcoming secure browser releases and new OS support. The following documents provide additional information on device support:

  • The Secure Browser Installation Manual contains instructions for installing the secure browser on computers and tablets that will be used for testing. This manual contains instructions for both individual and network installation options.

  • No. The New Hampshire Statewide Assessments can only be accessed using the secure browsers specifically designed for the current test administration. Past secure browsers will NOT work and you may want to consider uninstalling previous secure browsers to avoid having multiple browsers present on the desktop. While old browsers will not affect the functionality of the new browsers, they cannot be used for any reason and may cause confusion for students and Test Administrators. For information about uninstalling secure browsers, refer to the Secure Browser Installation Manual.

  • AIR recommends any virtualization software is used in conjunction with a zero client and meets specific configuration requirements.

    Note: AIR does not have the ability to assist with VMware configuration setups, these questions need to be directed to VMware tech support.

  • It is recommended that you use the network diagnostic tool at each of your schools to make sure you have enough bandwidth to be able to test the number of students taking a test concurrently.  The network diagnostic tool can be found on the practice and training test site under diagnostic tool.

    Ensure that the secure browser is installed on all devices that you want to use for testing.

    It is highly recommended that students take an interim, training, or practice test using the secure browser before the summative test window. This allows you to determine whether or not the tests are running without any issues.

FAQ - Test AdministrationTest Administration

  • This is the nature of the CAT.  Students will have a slight variation in the number of questions they are presented based on the customized, adaptive test.

  • Schools should determine the number of headphones they will provide (for text-to-speech, as well as for the listening test) and other non-embedded universal tools (e.g., thesaurus), designated supports (e.g., bilingual dictionary), and accommodations (e.g., multiplication table) for students. An alternative is to identify these as items that students will provide on their own.

  • Yes. If a TA, TE, or educational team determines that a universal tool might be distracting or that students do not need to or are unable to use them, they can be turned off. This can be done by changing student settings in the TA interface prior to approving student entry into an online test. For additional information on how to change student settings in the TA interface, please see the Test Administrator (TA) User Guide.

  • No.  Only students with a set accommodation in TIDE can use the print on demand feature during a test.  All accommodations require an IEP/504 plan for the student.  Print on demand is not an accommodation that is accessible to the general student population and should not be used as a way to take a test on paper.  For more information please see the Usability, Accessibility, and Accommodations Guidelines.

  • Rosters are groups of students associated with a teacher in a particular school. Rosters typically represent an entire classroom, individual classroom periods, or course subject by grade. They can be created in TIDE for organizational purposes during the test administration. Teachers and Coordinators can view and print out student information by roster from TIDE.  

  • Students can take the practice or training tests in a proctored test session set up by a test administrator or as guests outside of a proctored test session. Test administrators (TAs) must have an account in TIDE to set proctored test session. TAs will use the same username and password to set up the proctored test session as they use to log into TIDE. We encourage TAs to practice setting up a proctored test session using the practice or training tests so they will have experience with how to do this before administering the summative tests.

  • This information can be found under the Resources section of the portal under your user role of Test Administrator or Test Coordinator, within the User Guides and Manuals folder.

FAQ - Test Information Distribution Engine (TIDE)Test Information Distribution Engine (TIDE)

  • Rosters are groups of students associated with a teacher in a particular school. Rosters typically represent an entire classroom, individual classroom periods, or course subject by grade. They can be created in TIDE for organizational purposes during the test administration. Teachers and Coordinators can view and print out student information by roster from TIDE.  

  • Students can take the practice or training tests in a proctored test session set up by a test administrator or as guests outside of a proctored test session. Test administrators (TAs) must have an account in TIDE to set proctored test session. TAs will use the same username and password to set up the proctored test session as they use to log into TIDE. We encourage TAs to practice setting up a proctored test session using the practice or training tests so they will have experience with how to do this before administering the summative tests.

  • Teachers have the ability to manage and upload rosters within TIDE.  These rosters flow into the Online Reporting System (ORS) and can be used to organize and group student data.  Within ORS, teachers have the ability to  view summary statistics, participation reports, test completion rates, and score reports, and retrieve student results.

    Test Administrators do not have the ability to manage and upload rosters within TIDE or ORS.  Within ORS, TAs only have the ability to view participation reports and test completion rates.

    Both Teachers and Test Administrators have the ability to view student information.

FAQ - Universal Tools, Designated Supports, and AccommodationsUniversal Tools, Designated Supports, and Accommodations

  • Print on demand is an accommodation the requires an IEP or 504 plan. This accommodation allows eligible students to request a paper print-out of passages/stimuli and items that would appear on the online test. This accommodation should not be used as a replacement for a paper test administration. Refer to the Accommodations Guide for additional information on print-on-demand.

  • This accommodation will be listed in the student's record in TIDE. Accommodations are also visible via the TA Interface while approving tests and during testing. The print on demand accommodation applies to either passages/stimuli or items, or both.

  • If a student takes a break for longer than 20 minutes, the student will not be able to access items from previous screens.

  • Yes. If a TA, TE, or educational team determines that a universal tool might be distracting or that students do not need to or are unable to use them, they can be turned off. This can be done by changing student settings in the TA interface prior to approving student entry into an online test. For additional information on how to change student settings in the TA interface, please see the Test Administrator (TA) User Guide.

  • If a student is working on a passage or stimulus on a screen and pauses the test to take a break, the student will still have access to the information visible on that particular screen. For highlighting to remain visible after a pause, students need to log in to the test using the same operating system prior to pausing their test.

  • One exception to the IEP or 504 requirement is for students who have had a physical injury (e.g., broken hand or arm) that impairs their ability to use a computer. For these situations, students may use the speech-to-text or scribe accommodations (if deemed appropriate based on the student having had sufficient experience with the use of the accommodations). Please contact the NHDOE for further information.

  • IEP teams and educators make decisions about non-embedded accommodations. These teams (or educators for 504 plans) provide evidence of the need for accommodations and ensure that they are noted on the IEP or 504 plan. 

  • Embedded versions of the universal tools, designated supports, and accommodations are provided digitally through the test delivery system while non-embedded versions are provided at the local level through means other than the test delivery system. The choice between embedded and non-embedded universal tools and designated supports should be based on the individual student’s needs. The decision should reflect the student’s prior use of, and experience with, both embedded and non-embedded universal tools, designated supports, and accommodations. It is important to note that although Print on Demand is a non-embedded accommodation, permission for students to request printing must first be set in Test Information Distribution Engine (TIDE).

  • Universal tools are available to all students, including those receiving designated supports and those receiving accommodations. Designated supports are available only to students for whom an adult or team (consistent with state-designated practices) has indicated the need for these supports (as well as those students for whom the need is documented). Accommodations are available only to those students with documentation of the need through either an Individualized Education Program (IEP) or a 504 accommodation plan. Students who have IEPs or 504 accommodation plans also may use designated supports and universal tools.

  • Universal tools are access features that are available to all students based on student preference and selection. Designated supports for the New Hampshire Statewide assessments are those features that are available for use by any student (including English language learners, students with disabilities, and English language learners with disabilities) for whom the need has been indicated by an educator or team of educators (with parent/guardian and student input as appropriate). Accommodations are changes in procedures or materials that increase equitable access during the New Hamphsire Statewide assessments by generating valid assessment results for students who need them and allowing these students the opportunity to show what they know and can do. The Accommodations Guide identifies accommodations for students for whom there is documentation of the need for the accommodations on an Individualized Education Program (IEP) or 504 accommodation plan.

    Universal tools, designated supports, and accommodations may be either embedded in the test administration system or provided locally (non-embedded).

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